Health: Azienda USL Toscana nord ovest, San Luca hospital and 116117
The reference hospital is San Luca (via Lippi Francesconi, switchboard 0583 9701), run by Azienda USL Toscana nord ovest; the district is Piana di Lucca. Single CUP number 0585 498498; out-of-hours doctor on 116117, active in the province of Lucca since 18 November 2024.
Sections: Access · Coverage · Facilities · Pharmacies · Emergencies
Who covers the city
In Lucca, health care is the responsibility of the Azienda USL Toscana nord ovest, Piana di Lucca zone-district. Among the zone's district offices the website lists, in the city, those of Pontetetto (via del Giardino) and Sant'Anna.
Hospital and emergency room
San Luca hospital is at via Guglielmo Lippi Francesconi, località San Filippo (phone 0583 9701). Its page describes it as the provincial reference for acute and complex cases, opened on 18 May 2014 in a single building, and includes the emergency room among its services.
Family doctor
The family doctor or paediatrician is chosen or changed through the Open Toscana portal, the Toscana Salute app, PuntoSì kiosks where installed, CUP counters, or by email with the form and an ID document. A doctor can have up to 1,500 patients and a paediatrician up to 900. Choosing a doctor outside your own comune is only possible if that comune borders your residence and requires an application "in deroga"; for a family doctor it must be made in person at a CUP counter.
Bookings
Visits and tests are booked on the Azienda's single CUP number, 0585 498498 (Monday-Friday 8-18, Saturday 8-13, the same for all zones), on the regional portal prenota.sanita.toscana.it, at CUP counters, in pharmacies or at PuntoSì kiosks; blood tests use ZEROCODE. A booking must be cancelled at least 48 hours ahead, otherwise a penalty equal to the ticket is charged.
Out-of-hours doctor
The out-of-hours doctor (continuità assistenziale) answers on 116117, active in the province of Lucca since 18 November 2024: on weekdays from 20:00 to 8:00, at weekends from 8:00 on Saturday to 8:00 on Monday; hours for midweek holidays are on the Region's website.
Sources
Updated: 2026-10-20
Updated: 2026-10-20
Updated: 2026-10-20
Updated: 2026-10-20
Updated: 2026-10-20
Reviewed: 10/23/2026 · by piero.avolio · rev. 1 · Period: → 2027-04-30
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